Explaining how, why and when we use cookies
Our Privacy Policy tells you how we use your information. Some of that information is collected from cookies and our Cookie Policy provides you with more information about:
Cookies are small text files and similar technologies (like single pixel gifs and web beacons) stored on your browser or hard drive that identify your computer, mobile phones or tablet whenever you visit a website. They are unique to your account or browser, so they help us distinguish you from other users to make your visits quicker, easier and more relevant. Some cookies are essential for the website, or app, to work. Others remember things about you to help us create content, advertise our products and services, and personalise our offers to you.
In our Cookie Policy, we use phrases like "1st party" or "3rd party" cookies, and "session" or "persistent" cookies.
Here are the type of cookies that are created when you visit our websites and apps. We've grouped them into four categories:
Essential cookies are needed for the website to work properly, so they can't be turned off. Essential cookies help make sure your information is secure when using our services while keeping our forms and shopping site easy to use. They include, for example, cookies that enable you to log into secure areas of our website or make use of billing services.
Functional cookies help test new versions of the O2 website. They also help us personalise things so they can show the most relevant offers and content to visitors of our website.
Performance cookies allow us to gather information so that we can improve the performance of our website, it also helps us give our users the best browsing experience possible. The cookies are used to highlight errors and identify opportunities to improve the experience.
Advertising cookies collect information about your browsing habits to show you advertisements relevant to your interests, including remarketing on other websites, based on the products and services you've viewed.
Click here to change or manage your cookie settings for priority.o2.co.uk and o2.co.uk. If you are aged 12 years or younger your consent to cookies should be provided by your parent or guardian.
Cookie management instructions for Microsoft Edge would appear here.
Cookie management instructions for Firefox would appear here.
Cookie management instructions for Chrome would appear here.
Cookie management instructions for Opera would appear here.
Cookie management instructions for Safari would appear here.
O2 works with a number of companies and websites that help make sure our adverts, promotions and marketing messages are displayed to people who might be interested.
If you go on to a web page that contains embedded content, like YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.